Please note that this program is not designed for use with Windows 95, 98 or Windows ME. This program requires Windows XP, Windows 2000 or later operating systems.
To use WeatherNet Basic Mode:
Register for OCENS WeatherNet service at http://www.ocens.net/globalstar/installer.htm or by contacting OCENS at admin@ocens.net
Install the WeatherNet program from the CD or download it from http://www.ocens.net/globalstar/installer.htm
Input your username and password exactly as given to you from OCENS Activation staff. Remember your username and password is case sensitive and must be all lowercase.
Select the Weather and News or Sports product/s that you’d like on the left hand side of the screen.
Click and drag a box around the region you’d like on the right hand side.
Press the Download button
Press GO to dial to your Globalstar Phone and automatically acquire the weather data you’ve selected.
Once the download is complete, the satellite phone will be disconnected automatically. After you close the Download screen, the weather that you’ve just downloaded will open automatically.
To view weather that you’ve already downloaded, simply click on the View button on the main screen to see the products you have recently downloaded.
To Use the More Products Mode:
Click on More Products to go to the Classic ‘More Products’ mode.
Create a new batch by clicking on the New Batch folder in the batch window on the right hand side of the list.
This will bring up the Batch Properties Box and will allow you to enter a name for the batch and a description then click OK.
From the weather content folder list on the Left hand side, select a few weather files and drag them into the newly created batch.
Press Transfer>Start Transfer in the menu to go to the File Transfer Control & Status popup.
Hit the green "GO" button. If you have not downloaded from WeatherNet before and do not have this folder on your computer; you may get a message asking if you would like to create the folder now, click ‘Yes’ on this message to create the folder.
Your selected products will be transferred to the
c:\stat2000\images\fax folder onto your computer.
If you’d like more information regarding WeatherNet please click on Help and scroll to the Quick Start page in order to give you more information regarding getting started using WeatherNet with access to over 20,000 different weather products.
Troubleshooting
The following Error Codes are Most Common:
630 The modem was disconnected due to a hardware failure. This error occurs when there is a hardware failure either with the physical modem or the connecting devices between the modem and connection device. When this error occurs, you should check all of your connections and verify that everything is securely plugged in and that your Globalstar phone is capable of data calls. If you are using a USB/Serial device that does not support incoming and outgoing data, this error message can occur. Please contact OCENS for a recommended Globalstar cable.
691 Access was denied because the user name and/or password were invalid on the domain. This error occurs when the username/password entered is invalid on the server. Verify the username/password you have entered in WeatherNet by selecting Program from the menu, then settings. To verify your username/password in OCENS Mail: click on Options>Settings. Verify that the username and password are entered in all lowercase with no spaces and does not contain a @ocens.net suffix. This text should be entered exactly as specified from your OCENS service agreement.
997 General Timeout Error. This error occurs anytime that there is no access to the network. It usually occurs in conjunction with another error message, the other error message is important to notate, this is a general time out error and provides no debugging information to OCENS staff. Check your network settings and verify that they are all set to connect to your Globalstar phone and that the phone is working properly with data capabilities enabled.
10060 Connection timed out. A connection attempt failed because the connected party did not properly respond after a period of time, or the established connection failed because the connected host has failed to respond. This occurs when the connection times out, either because the Globalstar phone you are using dropped signal or could not efficiently connect to the WeatherNet or OCENS Mail server. If this occurs, you can reset your network timeouts to allow a longer connection time or simply try your call again later at a more advantageous location to receive Globalstar satellite service. This could also be associated with the configurations associated with Error 10061, please see below for corrections associated with this error.
10061 Connection refused. No connection could be made because the target machine actively refused it. This error occurs when there is no way to reach the WeatherNet port 194 or OCENS Mail port 23. Your Internet Security or Firewall program or Windows Firewall can cause this problem. Disabling all firewalls or modifying them to allow access to port 194 should correct this error for WeatherNet. Port 23 is required to access OCENS Mail.
10065 No route to host. A socket operation was attempted to an unreachable host. This error occurs when there is no way to reach the WeatherNet or OCENS Mail service. What usually occurs is the modem you are dialing to does not exist on the computer. Verify that you have installed your Globalstar phone as a modem before trying to dial to OCENS WeatherNet or OCENS Mail and the default connection is Globalstar Packet Modem and the connection type is Globalstar.
For additional assistance, contact OCENS at gesupport@ocens.com, +44 (0) 203 002 0476, or 001 206 878 8270.